Day in the life of: Sam, Social Pantry Cafe Manager

DAY IN THE LIFE OF A SOCIAL PANTRY CAFE MANAGER

Sam is our brilliant Social Pantry Cafe Manager and with the sites opening back up on the 17th May we couldn’t be happier to have him at the helm! Sam makes the best coffee in London, is the best with clients and bring the charm and energy to the cafe which makes it a go-to London brunch spot.

  1. What’s your background in Hospitality and what led you to this position?

I have arrived in London 6 years ago with very basic English language skills. The easiest way to start gaining some experience and learn the language was to start working within the hospitality industry. I started as a Kitchen Porter and after only three months I have been promoted to a higher position.

In a year I have managed to become a team leader in a Grab and Go company and in 2 years’ time I was already supporting the General manager in managing a Mexican restaurant with the role of Assistant Manager.

After learning and pushing myself to do more for three years, I finally got to the position of General Manager. I worked as a Manager for more than 2 years in a Hawaiian restaurant until now that I am happily managing our lovely Social Pantry Café` in Battersea.

  1. Tell us a typical day in the life of a Cafe Manager

My days at the Café` changes every time but one of the most important duties is to make sure that the site is in proper condition with all the necessary in order to carry out my daily routine. My journey at the Café` starts with a brief meeting with the staff to inform them of tasks and responsibilities they have.

During quiet time, which do not happen very often at the Café`, I respond to the most urgent emails and during rush time I support the staff with the service.  My responsibilities are also to analyse all the data (budget, cost, etc.) and train new starters.

My shifts are usually finishing with the general cleaning and closing of the store.

  1. What do you enjoy most about your job?

What I love the most about my job is to be surrounded by people, both staff and clients. I am a talkative person therefore being a Manager is not just a job. Working within the Hospitality industry can be really though sometimes but most of the times is very rewarding.

  1. What’s your favourite thing to do in London?

I don’t have a particular favourite thing, but I love this country so much because equality is taken seriously and as a homosexual individual, I feel respected and valued here as I can express my personality without being discriminated.  If I need to choose a thing, I will say have a drink out and meet new people.

  1. What do you find most rewarding about the role of Cafe Manager?

The most rewarding part of my job is to train and develop my staff to make them succeed and offer career opportunities.

  1. How do you relax in your spare time?

I definitely love being on Social Media, share my daily routine, watch my favourite series on Netflix and meet friends out for dinner/drinks.

  1. What’s your favourite dish in Social Pantry Café`?

So difficult to choose but my fav is Potato Terrine (divine)

This is a hard decision, every dish is so delicious, but if I need to pick one up, I would say the Potato Terrine, an absolute pleasure for the palate!

  1. What would be your dream job if you weren’t doing what you do now?

I am quite happy to work in the Industry, but I think the criminologist or child Psychiatrist would have been my other choice.


Find out more about Social Pantry Cafe here.

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